sbobiru Casino & Sportsbook Data Care

This page describes what we collect when you use sbobiru and how we keep that data protected. We handle your personal information—email, payment details, account history, and device data—according to strict security standards and applicable privacy law. Our commitment is to be transparent about what we do with your data and to give you control over it.

We at sbobiru operate an online entertainment platform available in supported jurisdictions across Southeast Asia. When you open an account, deposit funds via DANA, e-wallet, mobile banking, or bank transfer, or place a wager on Liga 1 or live-dealer tables, you share information with us. We use that information to verify your identity, process your transactions, prevent fraud, and improve our service. This policy sets out exactly how.

Our services are available only where local law permits. If you have questions about how we handle your data, contact our support team or review the sections below.

What we collect and why

We collect data in several categories. When you register on sbobiru, we ask for your name, email, phone number, date of birth, and residential address. We use this to verify your identity and comply with anti-money-laundering rules. We also collect your payment method details—your DANA or e-wallet account identifier, for example—to process deposits and withdrawals. We do not store your full card number or bank password; we use secure payment processors to handle that.

When you use sbobiru on your phone or desktop, we collect technical data: your device type, operating system, IP address, and browser type. We also log your activity on the platform—which games you play, which markets you view, how long you stay in a session, and when you log in or out. This helps us detect unusual account behaviour, prevent fraud, and understand how our platform is used so we can improve it.

We collect transaction data: the date, time, amount, and type of each deposit, withdrawal, and wager. We keep this record for at least five years to comply with financial regulations and to help resolve disputes. If you contact our support team, we record your message and our response. If you use our platform around major events—Idul Fitri, Piala AFF, or Liga 1 finals—we may note your activity patterns to spot fraud or system abuse.

How we protect your data

We use industry-standard encryption (TLS 1.2 or higher) to protect data in transit between your device and our servers. Your password is hashed and salted; we never store it in plain text. We encourage you to use a strong, unique password and to enable two-factor authentication on your sbobiru account if available.

Our servers are hosted in data centres with physical security, backup power, and redundant systems. We conduct regular security audits and penetration testing. If we discover a data breach, we will notify affected users without undue delay and provide guidance on steps to take.

When you request a withdrawal, we verify your identity again before processing it. This review window—typically 24 to 48 hours—allows us to confirm that the withdrawal request matches your account history and payment method. We do this to protect you from unauthorised access and to comply with financial regulations in our operating jurisdictions.

Your rights and choices

You have the right to access, correct, or delete your personal data, subject to legal and operational constraints. If you want to review what we hold about you, request a correction, or ask us to delete your account, contact our support team. We will respond within 30 days. Note that we may retain some data (transaction records, for example) for legal or compliance reasons even after account closure.

You can update your email, phone number, and address in your account settings at any time. You can also adjust your notification preferences—for example, to opt out of push notifications or marketing emails. If you forget your password, we offer a secure reset process via email or SMS.

If you believe we have mishandled your data or violated this policy, you may lodge a complaint with the relevant data-protection authority in your jurisdiction.

Cookies and tracking

We use cookies and similar tracking technologies to remember your login session, store your preferences, and measure how you interact with sbobiru. Essential cookies are necessary for the platform to function; you cannot disable them. Analytics cookies help us understand traffic patterns and user behaviour. You can manage cookie preferences in your browser settings, though disabling some cookies may affect your experience on sbobiru.

We do not use cookies to track you across other websites. Our tracking is limited to sbobiru and is used only to improve our service and detect fraud.

Third-party processors

We work with trusted third parties to deliver our service. Payment processors (such as those handling DANA, e-wallet, mobile banking, and local payment transactions) receive your payment details to complete deposits and withdrawals. Fraud-detection services receive transaction data to identify suspicious activity. Customer-support platforms may store your messages and account notes. Email and SMS providers send you notifications and password-reset links. All processors are bound by confidentiality agreements and must comply with applicable privacy law.

Our servers may be located outside your home jurisdiction. By using sbobiru, you consent to the transfer of your data to countries where we operate, which may have different privacy standards than your own. We take steps to ensure that data transferred internationally is protected to a standard equivalent to or higher than your home country's requirements.

Contact and updates

If you have questions about this privacy policy or how we handle your data, contact our support team. We are available to assist users across Jakarta, Surabaya, Bandung, and Medan during standard business hours. We may update this policy from time to time to reflect changes in our practice or applicable law. We will notify you of material changes by email or by posting a notice on sbobiru.

This policy was last updated in 2024. Your continued use of sbobiru after any update constitutes your acceptance of the revised policy.